Information
www.lightingcentre.co.uk
OPENING TIMES
Monday - Saturday 9.30 - 5.30
Sunday - Closed
Bank Holiday Monday: Closed
Here is a summary of explanations for some of the information that you may find in this website.
Light Bulbs aka Lamps
ES or E27 is an Edison screw lamp holder.
SES or E14 is a Small Edison screw lamp holder.
BC or B22 is a Bayonet Cap lamp Holder.
SBC or B15 is a Small Bayonet Lampholder.
GU10 is a Mains voltage Halogen spot- push and turn to install.
MR16 is a Low voltage Halogen spot which requires a transformer; this is often included inside the light. Push straight in to install.
R7s is a Mains voltage Halogen tube.
G4 is a Low voltage Halogen Capsule
G9 is a Mains voltage Halogen Capsule
Measurements
H - is the height of the product from top to bottom. For hanging ceiling lights this often is the measurement for the light and does not include the chain and ceiling rose. It is normal for 1/2 a metre of chain to be supplied with these lights.
W - is the width of the product at its widest point
Projection - is how far the product stands off from the wall
IP Rating
IP stands for Ingress Protection and is followed by two digits. The first digit dictates how protected the product is from solid matter and the second digit from water ingress.
Online Purchase Returns
If you are not satisfied with your product and inform us within seven days of your receipt of the goods, we will give you a refund, as long as the goods are returned to us within 10 days of receipt.
If an item arrives faulty or damaged we will replace the item immediately. We must be notified of any damages within 5 days of receipt.
It is the responsibility of the customer to ensure that all products to be returned must be carefully repackaged in their original packing and returned in original sale condition.
Please notify us of any returns by email ( info@lightingcentre.co.uk ) before the goods have been sent back to us. We are not responsible for postage costs on returned items.
In-store Purchase Returns
We offer a two day approval system on any in-stock item purchased in-store. These items may be returned within two working days for a full refund. If an item is returned after two days then it may be exchanged or a credit note will be given.
Special orders are non-refundable.
Fabric shades that have been unwrapped are non-refundable.
All of the products we sell carry a 12 month Guarantee apart from any lamps or light bulbs which have no guarantee.
Trade Accounts
The Lighting Centre Ltd acts as South East England distributor for many European brands. Any orders to trade accounts are non-returnable.
Bespoke Range Refunds
We cannot offer refunds on products from our Bespoke Range because they are Bespoke products that are made to order. Products shown from this range are examples of sizes and colours that are available. All lights from the Bespoke Range are clearly marked in the Item Description. If you are unsure please call our showroom on 01483 579411 for more information.
Many examples of the lines from our Bespoke Range are available to view in our showroom.
Any prices, special offers or promotions shown on this website only apply online and may not be available in store.
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Lighting Centre Ltd's relationship with you in relation to this website.
The term 'The Lighting Centre Ltd' or ‘Lightingcentre.co.uk’ or 'us' or 'we' refers to the owner of the website whose registered office is The Lighting Centre, 89 woodbridge road, Guildford, Surrey, GU1 4QD. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without The LIghting Centre Ltd’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
WEEE
You can now recycle your old electricals with us.
If you’re buying a new electrical item, we will recycle your old one for free
Why recycle?
Unwanted electrical equipment is the UKs fastest growing type of waste.
Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.
We can help
We are pleased to offer our customers the chance to recycle their old electrical items.
We offer customers a free 'Take Back' on their old electrical and electronic equipment (EEE). This is done on a like-for-like basis. Therefore, if a customer purchases, for instance, a new table lamp from us they can only return an old table lamp back to us. The customer has 28 days in which to return the old item to our showroom. If the item was purchased online, the customer is responsible for any postage costs incurred returning it to us.
All old electrical items being returned to us must be arranged in advance and returned to:
The Lighting Centre Ltd, 89 Woodbridge Road, Guildford, GU1 4QD.
To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.
What is WEEE?
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis.
Find more information on WEEE recycling, and locate your local recycling centre, at HYPERLINK "http://www.recyclenow.com" www.recyclenow.com.
